12 Cutting Edge CRM Development Companies Globally

Introduction

CRM Development Companies exemplifies the diverse approach to manage customer relationships, from cloud-based solutions to integrated enterprise systems. These systems are crucial for companies aiming to streamline operations, improve customer interactions, and drive growth. Across the globe, several leading CRM development companies stand out for their advanced technologies and comprehensive platforms,  offering a range of solutions tailored to various business needs and sizes.

1. Computan 

Computan is a technology company specialising in providing comprehensive IT solutions. The company aims to help businesses streamline their operations through innovative technology and tailored solutions.

Specialisations and Services

Computan is a digital transformation and IT services company specialising in:

• Bespoke Solutions: Computan specialises in developing customised CRM systems. They design and build CRM solutions that align with unique business processes and objectives.

• CRM Consulting: Consulting services to help businesses design and implement effective CRM strategies. This includes evaluating current CRM systems, recommending improvements, and guiding implementation.

• Training Programs: Providing training to ensure that users can effectively navigate and utilise the CRM system. This includes ongoing support to address any issues or questions.

Key Clients

Computan has worked with various companies of different fields like healthcare, finance, retail, and technology.

Why Computan:

• Computan offers a wide range of services that cover various aspects of digital transformation, making it a one-stop solution for multiple business needs.

• Computan helps businesses improve their online presence and reach their target audiences effectively.

• They offer solutions that enable businesses to analyse customer data, generate insightful reports, and make data-driven decisions.

2. New Perspective

New Perspective is a dynamic performance-based growth marketing agency in the Northeast with a 20-year track record. 

Specialisations and Services

• Advanced Analytics: This includes setting up reporting tools and dashboards to provide businesses with valuable insights into customer behaviour, trends, and interactions.

• End-to-End Deployment: Assistance with the complete implementation of CRM systems, including setup, configuration, and data migration to ensure a successful deployment.

• Process Automation: This includes automating routine tasks such as data entry, customer follow-ups, and report generation.

Key Clients 

Their B2B clients include cleantech, sustainable and next-gen manufacturing and tech companies throughout the U.S. and Europe — from large-scale global carbon capture to indoor agriculture startups.

Why New Perspective:  

• Boosted Access’ year-over-year lead generation by 483%

• Enabled AccessTCA to exceed their annual revenue target by 150%

• Grew Windesco’s quarterly qualified leads by 113%

• Lifted Killerspins’ online sales by 65%

• Tripled Chasm’s leads in under 90 days

3. Binstellar Technologies 

Binstellar Technologies utilises the latest tools, frameworks, and methodologies that are robust, secure, and ready to embrace future tech advancements.

Specialisations and Services

• Flexible Solutions: Their CRM solutions are designed to scale with business growth. Binstellar ensures that CRM systems can adapt to increasing customer volumes and evolving business needs.

• Intuitive Interfaces: They focus on designing CRM systems with user-friendly interfaces, ensuring ease of use and effective navigation for end-users. This design approach enhances user adoption and satisfaction.

• Ongoing Support: Regular maintenance and updates to keep CRM systems running smoothly and incorporating new features as needed.

Key Clients

Dentrixio, Streamspace, SNK Industries are some of the notable clients showcasing the companies ability to deliver successful outcomes.

Why Binstellar Technologies:

• Binstellar provides end-to-end CRM implementation services.

• Binstellar Technologies helps in developing custom CRM solutions that are designed to fit the specific needs and workflows of businesses.

• 7+ Years of tailored experience.

4. Belkins

Belkins is a B2B lead generation and sales development company with over 7 years of experience in fueling business growth.

Specialisations and Service

• Lead Nurturing: They assist in managing and nurturing leads through the sales funnel to enhance conversion rates.

• Appointment Setting: They work to schedule meetings between potential clients and their sales teams, increasing the chances of conversion.

• Email Campaigns: They design and execute email marketing campaigns to engage with potential leads.

• Data Cleaning: They offer services to clean and organise lead data, ensuring it is accurate and up-to-date.

Key Clients

Trusted by industry leaders like General Electric, SEKISUI, Mole Street, Citcon, HiBob, and many more showcasing Belkins partnerships to unlock the full potential of B2B clients, allowing them to scale steadily regardless of market shifts. 

Why Belkins:

• Belkins uses data to guide their strategies, offering detailed reporting and insights that help businesses make informed decisions and optimise their sales processes.

• In addition to generating leads, Belkins provides support in sales strategy, lead nurturing, and performance analytics.

• Belkins aims to deliver measurable results and a strong return on investment (ROI) through their lead generation and sales development efforts.

5. Code B

In today’s fast-paced digital era, Code B is redefining how businesses leverage technology to achieve their goals. With a blend of creativity, expertise, and a client-focused approach, Code B has established itself as a key player in the tech landscape. Here’s a deep dive into what makes Code B stand out, from its visionary leadership to its dynamic work environment.

Why Code B:

• Code B offers support and training to ensure that organisations can maximise the benefits of the CRM system. This includes customer support services, training resources, and best practice guidelines.

• Code B aims to provide an intuitive and user-friendly interface, making it easier for teams to navigate the system, access information, and perform CRM-related tasks without extensive training.

• Code B emphasises advanced data management and analytics capabilities. Businesses can leverage the platform to collect, analyse, and utilise customer data to drive informed decision-making, improve customer segmentation, and personalise interactions.

6. Tata Consultancy Service 

Tata Consultancy Services (TCS) offers IT services and consulting, providing comprehensive solutions to enhance Customer Relationship Management (CRM) for businesses around the world. 

Specialisations and Services

• Customised IVR application development and integration: It can be integrated with 3rd party applications to consolidate data in one system.

• Reporting and CRM Integration: Any key data, including recent orders, account number, etc. can be accessed in a single dashboard.

• Ticketing Tool Integration: Allows auto preview of customer issues and complete issue tracking.

• Business Tools (Customer DB, Customer business portal, etc.) Integration: Optimizes contact centre.

• Tools Development and Integration: Custom developed business specific tools like Auto provisioning, Ticket analysing, etc. can be integrated to achieve the customer SLA.

• Multichannel and Social Media Integration: Customers get a choice of contact options—voice, email, SMS, social media, etc.

Reviews and Ratings

• Glassdoor Reviews: 

1. With almost 66% of the reviews indicating that they would recommend the workplace to a peer.

2. 67% CEO Approval (K. Krithivasan)

3. Interview Difficulty - 2.7/5

• Clutch Review:

1. Overall Review Rating - 5/5

2. Cybersecurity - 25%

3. AI Development - 20%

4. Blockchain - 20%

5. Cloud Consulting & SI - 20%

6. Enterprise App Modernization - 15%

Key Clients

Microsoft, Citibank, Bank Of America, Verizon, Cognizant Technology Solutions and many more clients represent a diverse cross-section of industries including finance, healthcare, manufacturing, telecommunications, and consumer goods, showcasing TCS's broad capabilities and global reach. 

Why Tata Consultancy Service:

• TCS supports businesses in integrating CRM with other digital tools and technologies to create a seamless customer experience. This includes adopting omni-channel approaches, automating customer interactions, and leveraging cloud solutions.

• TCS assists organisations in deploying and customising CRM systems to meet their specific needs. This involves system integration, data migration, and user training.

• TCS utilises advanced analytics and artificial intelligence to help businesses gain valuable insights from customer data. This includes predictive analytics, customer segmentation, and personalised marketing strategies to drive growth and enhance customer experiences.

Company Details

1. Founded: 2006

2. Employee Count: 10,000+

3. Location: Mumbai, India + 40 Locations 

4. Website: TCS

5. About The Founder: K. Krithivasan

7.  Melonleaf

Melonleaf is a dynamic technology company specialising in providing innovative solutions for digital transformation and business process optimization. 

Specialisations and Services

• CRM Integration: This includes linking CRM with ERP systems, financial software, marketing platforms, and other essential tools to create a unified data ecosystem and streamline operations.

• Tailored CRM Systems: Melonleaf provides bespoke CRM solutions designed to fit the specific needs of each client. Their custom development services ensure that the CRM system aligns precisely with the company's processes and objectives, enhancing overall effectiveness.

Key Clients

Peak Performances, MenMD, Left Coast Leaders, Arrow Electronic are some of the notable clients across different industries showcasing the flexibility of the company.

Why Melonleaf:

• Their consulting services include analysing existing CRM systems, identifying gaps, and recommending strategic improvements to enhance customer relationship management.

• They offer robust integration services, allowing CRM systems to connect seamlessly with other business applications such as ERP systems, marketing tools, and customer service platforms. This integration ensures a unified data environment and improves operational efficiency.

• The company emphasises creating CRM systems with user-friendly interfaces. This focus on user experience helps ensure that the CRM system is easy to navigate and use, leading to higher user adoption and satisfaction.

8. Oak Tree Software

Pioneering transformative solutions in Salesforce, AWS, RoR, and beyond.

Specialisations and Services

• System Connectivity: They provide integration services to connect CRM systems with other business applications such as ERP systems, marketing tools, and customer service platforms. This integration helps create a cohesive and efficient data environment, improving overall business operations.

• Cloud-Based CRM Solutions: They focus on cloud-based CRM solutions that provide businesses with flexible, scalable, and accessible CRM systems. Cloud-based CRMs offer advantages such as remote access, automatic updates, and reduced infrastructure costs.

• Smooth Transition: They assist businesses with migrating their existing CRM systems to new platforms. This service includes data migration, system configuration, and ensuring a smooth transition to minimise disruptions.

Key Clients

Oak Tree Software has worked with several notable clients like Puma, Unilever, Siemens, ebay, Disney and many more companies highlighting Oak Tree Software to deliver impactful solutions across various sectors.

Why Oak Tree Software:

• Oak Tree Software specialises in developing CRM systems that are custom-built to meet the specific requirements of each business. This ensures that the CRM is closely aligned with the company's unique processes and objectives, providing a tailored solution that enhances efficiency and effectiveness.

• They offer cloud-based CRM solutions that provide businesses with flexibility, scalability, and accessibility which can significantly benefit organisations seeking modern, adaptable solutions.

9. Infosys

Infosys focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process reengineering. 

Specialisations and Services

• CRM Strategy and Consulting: Their consulting services include evaluating existing CRM systems, identifying opportunities for enhancement, and crafting strategies to improve customer engagement and satisfaction.

• Custom CRM Development: Their solutions are built to align with the unique requirements and processes of each organisation, ensuring a personalised approach to customer relationship management.

• Digital Transformation: As part of their broader digital transformation services, Infosys helps businesses leverage CRM systems to drive digital innovation and transformation. This includes integrating CRM with other digital tools and technologies to create a cohesive digital ecosystem.

Key Clients

Apple, Walmart, Cisco, HSBC, Pfizer and many more clients represent a diverse cross-section of industries including finance, healthcare, retail and consumer goods, technology and communication, and energy and utilities, showcasing Infosys broad capabilities and global reach. 

Why Infosys:

• Infosys has a strong global presence and extensive experience in delivering CRM solutions across various industries.

• They offer a full suite of CRM services, including strategy, development, integration, and support, providing a one-stop solution for all CRM needs.

• Infosys is known for its focus on innovation and leveraging advanced technologies to enhance CRM capabilities and drive business growth.

Company Details

1. Founded: 1981

2. Employee Count: 10,000+

3. Location: Bengaluru, India + 37 Locations

4. Website: Infosys

5. About The Founder: Salil S. Parekh

10. Onilab

Onilab leverages advanced technology to provide businesses with comprehensive tools designed to streamline and optimise CRM processes. Onilab enables companies to gain deeper insights into customer behaviour, personalise interactions, and drive higher engagement and satisfaction.

Specialisations and Services

• API Integration: They leverage APIs to connect CRM systems with third-party applications, enhancing the functionality and interoperability of CRM solutions.

• Feature-Rich Platforms: They offer CRM solutions with a range of features, including contact management, sales tracking, lead management, and customer support.

• Ongoing Support and Maintenance: Onilab provides ongoing support and maintenance services to ensure that CRM systems remain operational and updated with the latest features and security patches.

• System Transition: They support the transition from one CRM system to another, facilitating a smooth and efficient migration process.

Key Clients

The company has worked with several notable clients across various industries. Their portfolio includes partnerships with Nike, Adidas, ThingParkMarket, Ace Mart and many more showcasing their ability to handle projects of varying scales and complexities.

Why Onilab:

• Clean Magento code

• Understanding of eCommerce pain points

• Conversion-oriented interfaces

• Business-oriented app architects

• Optimised resource allocation

11. Cloudcache

CloudCache is the Salesforce consulting firm that helps to reach goals and create outstanding customer experiences using Salesforce technology. They provide CRM Implementation, Development, Consulting and Managed Services with CRMs Salesforce, HubSpot, Zoho, Pipedrive and Monday.com as well as integration services with Zapier, Celigo, make.com and Workato.

Specialisations and Services

• CRM Optimization and Enhancement: After the initial implementation, Cloud Cache Consulting focuses on the continuous optimization and enhancement of CRM systems. They analyse system performance, user feedback, and evolving business needs to make ongoing improvements. This includes refining processes, updating features, and ensuring that the CRM system adapts to changes in the business environment.

• Change Management: The firm assists with change management strategies to facilitate smooth transitions during CRM implementation or upgrades. This includes preparing the organisation for changes, managing user expectations, and ensuring minimal disruption to ongoing operations.

• Vendor Selection and Management: They support businesses in selecting the right CRM vendors and managing vendor relationships, ensuring that the chosen solutions meet their requirements and deliver the anticipated benefits.

Key Clients

Meridian University, Rombii, Concertex, Axiom, Olympus are some notable clients showcasing the company’s presence across various industries.

Why Cloudcache:

• The firm provides expert guidance throughout the CRM lifecycle, including vendor selection, system configuration, and user training.

• From strategy development and system implementation to data migration and ongoing optimization, their comprehensive approach ensures that all aspects of CRM are covered effectively.

• Extensive industry experience in Real Estate, Education, Health care, manufacturing, technology, banking, finance, logistics, retail, etc.

12. CloudMasonry

Consulting Resources with +10 years of Salesforce Experience.

Specialisations and Services:

• Cloud Strategy and Consulting: CloudMasonry provides strategic consulting services to help businesses develop and execute cloud strategies. This includes assessing cloud needs, planning cloud migrations, and implementing cloud solutions

• Cybersecurity Solutions: They provide cybersecurity services to protect cloud environments from threats and ensure data security. This includes implementing security measures, conducting risk assessments, and maintaining compliance with industry standards.

• Business Process Optimization: Their expertise extends to optimising business processes by leveraging cloud technologies and CRM solutions. CloudMasonry helps businesses streamline operations, improve efficiency, and enhance overall performance.

Key Clients

CloudMasoney has had the privilege of working with several notable clients across different industries. JPMorgan Chase, Articulate, Gradient AI, HNI and many more showcasing CloudMasonry ability to handle diverse and complex projects, delivering value and innovation to their clients.

Why CloudMasonry:

• The platform offers automation features that can help streamline repetitive tasks, such as provisioning resources or managing configurations, which can save time and reduce the risk of human error.

• CloudMasonry provides a centralised platform for managing cloud resources across different cloud providers. This can simplify operations and give a unified view of your cloud infrastructure.

• CloudMasonry integrates with various cloud service providers and tools, which can be beneficial if you are using a multi-cloud strategy or need to integrate with existing systems.

• It emphasises a user-friendly interface that makes managing cloud resources easier for teams with varying levels of expertise.

Conclusion

CRM development companies globally offer a wide array of solutions tailored to different business needs, from small startups to large enterprises. The leading firms in this space combine advanced technology with deep industry knowledge to deliver comprehensive and customizable CRM systems. Overall, CRM development companies worldwide are at the forefront of technological innovation, continuously evolving to meet the changing needs of businesses.

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