Leading Chatbot Development Companies Globally

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Chatbot development comprises building computer programs that talk with people via text or voice while mimicking human speech. Chatbot development firms specialize in creating, building, and deploying conversational bots that are suited to specific business requirements.

These businesses develop chatbots that improve user contact, expedite processes, and increase consumer engagement by utilizing software engineering know-how, artificial intelligence (AI), and natural language processing (NLP).

Why one should use an AI Chatbot

1. Constant Availability: AI chatbots offer round-the-clock assistance, guaranteeing that client inquiries are promptly answered at all times, improving customer satisfaction, and streamlining operations.

2. Personalized User Experience: With the ability to evaluate user data, contemporary AI chatbots may provide tailored product recommendations and responses, improving user experience overall and boosting engagement.

3. Improved Capabilities with AI Models: By leveraging sophisticated or constructing your own AI model, chatbots may better grasp the natural language, offer contextually relevant responses, and handle difficult questions.

4. Efficient Customer Service: Chatbots handle ordinary enquiries, freeing up human agents to concentrate on complicated problems. This can drastically save operational expenses by minimizing the need for huge customer care staff.

5. Enhanced Lead Generation and Sales: AI chatbots may interact with website visitors in real-time, qualify leads according to pre-established standards, and direct leads through the sales funnel, all of which increase conversion rates.

1. Google

Dialogflow is a powerful tool by Google that enables developers to create conversational interfaces, such as chatbots and voice assistants. It uses natural language processing to understand and respond to user inputs conversationally.

Dialogflow is available in two editions:

1. Dialogflow ES (Essentials)

  • Integration across digital channels, including web, mobile, messenger, and others.
  • 9 production-ready agents for use cases across industries: telco, retail, financial services, travel, and more.
  • BERT-based natural language understanding (NLU) model.
  • Reduce development time by 30% with an intuitive visual builder for a visual state machine.
  • Supports up to 20 independent conversation flows with 40,000 intents.

2. Conversational Agents and Dialogflow CX

  • Integration into popular channels, such as Google Assistant, Slack, Twitter, and others.
  • 40+ template agents for building conversations for dining out, hotel booking, navigation, IoT, and more.
  • Standard high-quality natural language understanding (NLU) models.
  • Form-based bot builder.
  • Supports up to 10 sub-agents with as many as 20,000 intents.

Pricing

Conversational Agents and Dialogflow are priced monthly based on the edition and the number of requests made during the month.

New customers receive a $600 credit for a $0 trial of Dialogflow CX. This credit is automatically activated upon using Dialogflow CX for the first time and expires after 12 months.

2. Code B

Logo of Code B

Code B is a distinguished chatbot consulting company that stands out for its tailored solutions in AI-driven conversational experiences.

Our expertise includes various areas such as Web Applications (both Frontend and Backend), Mobile Applications (Native and Hybrid), DevOps (utilizing AWS, GCP, Azure, Digital Ocean, and Heroku), Blockchain (specifically Solana), AI, and UI/UX Design (working with Figma).

Services Provided:

  • Custom Software Development
  • Mobile App Development
  • AI Development
  • Blockchain
  • Cloud Consulting & SI
  • Generative AI
  • IT Staff Augmentation
  • IoT Development
  • DevOps Managed Services
  • Microservices Architecture

Key Clients

Code B has collaborated with several prominent clients, demonstrating our ability to handle high-profile projects with expertise and finesse. Myglamm, Cah Camel, Pixis, Yalo, Grid India, Indian Coast Guard, Jawaharlal Nehru Port Authority, Novigo, ePlannerPro, and many more highlight our capabilities to deliver successful outcomes across various industries.

Glassdoor Details:

  • 62% positive business outlook
  • Interview Difficulty - 3/5

Specialized Chatbots we can build:

  • Customer Support Chatbots
  • Lead Generation Chatbots
  • E-commerce Assistance Chatbots
  • Internal Process Automation Chatbots
  • Virtual Assistant and AI Avatar Chatbots
  • Educational Chatbots
  • Healthcare Chatbots
  • Travel Assistance Chatbots

Company Details:

  • Total employees: 50+
  • Clutch Ratings: 4.9/5
  • Min Project Size: $10,000+
  • Offshoring Development Services: India and USA
  • Location: Mumbai, India
  • Average Hourly Rate: $25 / hr
  • Founder: Riddhesh Ganatra
  • Website: code-b.dev
Build Custom Chatbots
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3. BlueLabel

With over 15 years of experience as an award-winning digital transformation agency, BlueLabel is a highly reputed digital product agency that specializes in building apps and sophisticated chatbot solutions.

Services Provided:

  • Generative AI
  • AI Development
  • Mobile App Development
  • AI Consulting
  • Product Design

Glassdoor Details:

  • Approximately 71% of reviews show that they would recommend the workplace to a friend.
  • 52% CEO Approval (Jordan Gurrieri)
  • 62% positive business outlook

Notable Clients:

  • Cirque Coffe
  • The Humane Space
  • iHeartMedia

Company Details:

  • Founded: 2009
  • Employee Count: 50-249
  • Location: New York +1
  • Average Hourly Rate: $100 - $149 / hr
  • Minimum Project Size: $75,000+
  • Website: BlueLabel
  • CEO: Jordan Gurrieri
  • Overall Clutch Ratings: 4.8/5

4. Fively

Get comprehensive AI chatbot services from Fively, including consulting, design and development, seamless integration, and ongoing maintenance and support.

Services Provided:

  • Web Development
  • AI Development
  • AI Consulting
  • E-Commerce Development
  • IT Staff Augmentation
  • Mobile App Development
  • UX/UI Design

Some AI Frameworks and Libraries they use:

  • Tensorflow
  • NumPy
  • Scikit Learn
  • Langchain

Industries they serve:

  • Financial services 20%
  • Medical 20%
  • Real estate 20%
  • Business services 15%
  • eCommerce 15%
  • Education 10%

Notable Clients:

  • Snap
  • Zentist
  • AviMedical

Company Details:

  • Founded: 2018
  • Employee Count: 50-249
  • Location: Warszawa, Poland
  • Average Hourly Rate: $50 - $99 / hr
  • Minimum Project Size: $25,000+
  • Website: Fively
  • CEO: Alexey Kalachik
  • Overall Clutch Ratings: 5/5

5. 10Clouds

10Clouds provides a wide range of services related to custom product development and design, with a great focus on AI and Blockchain.

Services Provided:

  • Custom Software Development
  • AI Development
  • Mobile App Development
  • Generative AI

Why 10Clouds:

  • Designed digital apps for more than 500 businesses worldwide, in the USA, Canada, Western Europe, and Australia.
  • Their work has been featured on TechCrunch, The Economist, The New York Times, and Wired.
  • 15+ years of software development experience.

Notable Clients:

  • Forbes
  • Trust Stamp
  • Chatflow

Glassdoor Details:

  • With almost 72% of the reviews indicating that they would recommend the workplace to a peer.
  • 38% CEO Approval (Maciej Cielecki)
  • 23% positive business outlook
  • Interview Difficulty - 3.1/5

Technologies:

  • SeaChat
  • LangChain

Company Details:

  • Founded: 2009
  • Employee Count: 50-249
  • Location: Warszawa, Poland +2
  • Average Hourly Rate: $50 - $99 / hr
  • Minimum Project Size: $25,000+
  • Website: 10Clouds
  • Founder: Maciej Cielecki
  • Overall Clutch Ratings: 4.9/5

6. Pagepro

Pagepro specializes in chatbot development services, offering fast, reliable, and scalable AI-powered solutions for businesses. Their team focuses on creating intuitive and responsive chatbot interfaces that can handle various customer service tasks for small and medium-sized enterprises.

Services Provided:

  • Mobile App Development
  • Web Development
  • AI Development
  • Custom Software Development

Notable Clients:

  • Pfizer
  • wonde
  • Admiral

Technology Stack:

  • PostgreSQL
  • MongoDB
  • Mistral AI
  • LangChain

Company Details:

  • Founded: 2010
  • Employee Count: 50-249
  • Location: Białystok, Poland
  • Average Hourly Rate: $50 - $99 / hr
  • Minimum Project Size: $25,000+
  • Website: Pagepro
  • CEO: Chris Lojniewski
  • Overall Clutch Ratings: 4.9/5

7. Apriorit

Apriorit is a cybersecurity and AI focused software engineering company that helps tech enterprises, midsize companies, and growing startups worldwide.

Services Provided:

  • AI Development
  • Custom Software Development
  • Cybersecurity
  • IT Staff Augmentation
  • Generative AI
  • Web Development
  • Blockchain

Specialized GenAI Service:

  • Generative AI development
  • AI Chatbot Development
  • Image, video, audio, and creative design generation
  • Synthetic data generation
  • AI model fine-tuning
  • Prompt engineering

Notable Clients

  • Cryptonomic
  • Beam Solutions
  • Cycle Clarity

Programming Languages they use for chatbot development:

  • Python
  • C++
  • C#

Glassdoor Details:

  • Approximately 99% of reviews show that they would recommend the workplace to a peer.
  • 90% positive business outlook
  • Interview Difficulty - 3/5

Company Details:

  • Founded: 2002
  • Employee Count: 250-999
  • Location: Needham, MA +4
  • Average Hourly Rate: $100 - $149 / hr
  • Overall Clutch Ratings: 4.9/5

8. Neoteric

Neoteric is a software development company specializing in AI, machine learning, and chatbot solutions. With a focus on delivering high-quality, innovative products, Neoteric works closely with small to mid-sized businesses to enhance their customer interaction through AI-powered chatbots.

Services Provided:

  • Generative AI
  • AI Consulting
  • AI Development
  • Custom Software Development
  • Web Development

Notable Clients:

  • Nestle
  • LiveRamp
  • Boeing

Generative AI models & tools:

  • Midjourney
  • Stable Diffusion
  • Whisper

Glassdoor Details:

  • With almost 90% of the reviews indicating that they would recommend the workplace to a peer.
  • 87% positive business outlook
  • Interview Difficulty - 3/5

Company Details:

  • Founded: 2005
  • Employee Count: 50-249
  • Location: Gdańsk, Poland
  • Average Hourly Rate: $50 - $99 / hr
  • Minimum Project Size: $10,000+
  • Website: Neoteric
  • CEO: Matt Kurleto
  • Overall Clutch Ratings: 5/5

9. Otakoyi

Otakoyi is a software development company based in Ukraine, known for building custom chatbot solutions tailored to the specific needs of its clients. Specializing in AI, machine learning, and digital product development, Otakoyi serves small to mid-sized businesses across various industries, providing them with the tools to enhance customer engagement and automate internal processes.

Services Provided:

  • AI Development
  • Custom Software Development
  • DevOps Managed Services
  • Generative AI
  • Mobile App Development
  • Web Development

Industries they Serve:

  • Automotive 10%
  • Consumer products & services 10%
  • Education 10%
  • Financial services 10%
  • Hospitality & leisure 10%
  • Legal 10%
  • Medical 10%
  • Real estate 10%
  • Retail 10%
  • eCommerce 10%

Technologies They Use:

  • PyTorch
  • Redshift
  • Theano
  • Keras
  • Gradio

Notable Clients:

  • Medicover
  • Knight Frank
  • Lenovo
  • KIA

Company Details:

  • Founded: 2011
  • Employee Count: 50-249
  • Location: L'viv, Ukraine
  • Average Hourly Rate: $25 - $49 / hr
  • Minimum Project Size: $10,000+
  • Website: Otakoyi
  • CEO: Serhiy Lavrynenko
  • Overall Clutch Ratings: 4.8/5

10. Biz4Group

With more than 15+ years of experience in industrial technology development, they are known for their AI Chatbots and Staffing and IoT solutions. They also offer a wide array of IT services that range across the Web, Mobile, and Enterprise niches.

Services Provided:

  • AI Development
  • Custom Software Development
  • E-Commerce Development
  • Generative AI
  • Mobile App Development
  • Web Development

Technology Stack:

  • Node.JS
  • ReactJS
  • Next.JS
  • Milvus
  • Django

Glassdoor Details:

  • Around 82% of reviews indicate that they would recommend the workplace to a friend.
  • 79% positive business outlook
  • Interview Difficulty - 2.9/5

Notable Clients:

  • Adobe
  • Holtec International
  • Truman

Company Details:

  • Founded: 2003
  • Employee Count: 50-249
  • Location: Orlando, FL
  • Average Hourly Rate: $25 - $49 / hr
  • Minimum Project Size: $25,000+
  • Website: biz4group
  • CEO: Sanjeev Verma
  • Overall Clutch Ratings: 4.9/5

Estimated Cost Breakdown For Making A Chatbot

  1. Basic Chatbots:

    • Cost: $500 - $2,000
    • Features: Basic rule-based responses, simple integrations, and limited customization. Suitable for small businesses and startups needing basic customer interaction.

  2. Intermediate Chatbots:

    • Cost: $2,000 - $10,000
    • Features: NLP capabilities, more complex logic, integration with APIs, databases, and multiple platforms. Suitable for mid-sized businesses looking to automate customer service or lead generation.

  3. Advanced AI-Powered Chatbots:

    • Cost: $10,000 - $30,000+
    • Features: Advanced AI, machine learning, predictive analytics, multi-language support, deep integration with business systems, and enhanced security features. Suitable for enterprises needing intelligent automation and data-driven decision-making.

Additional Costs

  • Hosting and Cloud Services: Depending on the server requirements, hosting fees could add $20 - $100 per month.
  • Third-Party Integrations: APIs, CRM, and payment gateways may have subscription costs that add to the overall expense.
  • Maintenance and Updates: Ongoing costs can range from $100 to $1,000 per month based on the complexity and required support.

Also, get to know the costs required for making:

A multidisciplinary approach is required for successful chatbot development, which includes ideas from languages, psychology, and software engineering.

As conversational AI becomes more and more necessary, chatbot creation companies will become more and more significant. They will be at the forefront of increasing user interactions, integrating chatbots into new apps, and dealing with ever-changing communication technology concerns.

The ability of chatbots to offer clever and adaptable solutions will be crucial if users are to make the most of them and shape the future of digital interaction.

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