Leading Chatbot Development Companies in India

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Riddhesh GanatraFounder of Code Bauthor linkedin
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The blog reviews leading chatbot development companies in India, emphasizing their expertise in delivering AI-powered, scalable chatbot solutions. It covers services such as custom chatbot development, NLP optimization, and seamless system integration, guiding businesses in selecting cost-effective partners for automated, high-performance customer engagement.

What Chatbot Development Companies Do?

Developing chatbots entails writing computer programs to converse with users via text or voice and mimic human speech.

Chatbot development companies specialize in designing, building, and deploying conversational agents tailored to meet specific business needs.

These companies leverage artificial intelligence (AI), natural language processing (NLP), and software engineering expertise to create chatbots that enhance user interaction, streamline operations, and drive customer engagement.

Why one should use an AI Chatbot

1. 24/7 Availability: AI chatbots provide round-the-clock service, ensuring that customer queries are addressed instantly at any time, improving customer satisfaction and operational efficiency.

2. Cost-Effective Customer Support: Chatbots reduce the need for large customer support teams by handling routine inquiries, freeing human agents to focus on complex issues, which can significantly lower operational costs.

3. Personalized User Experience: Modern AI chatbots can analyze user data to deliver personalized responses and product recommendations, enhancing the overall user experience and increasing engagement.

4. Enhanced Capabilities with AI Models: Leveraging advanced or building your own AI models allows chatbots to understand natural language more accurately, provide contextually relevant responses, and handle complex queries.

5. Improved Lead Generation and Sales: AI chatbots can engage visitors in real time, qualify leads based on predefined criteria, and guide them through the sales funnel, improving conversion rates.

1. SayOne Technologies

Logo of SayOne Technologies

SayOne Technologies is a dynamic software development company specializing in AI-driven chatbot solutions that enhance customer engagement and streamline business operations.

Their expertise lies in using the latest AI and machine learning technologies to build chatbots that understand user intent and respond intelligently, making them an ideal choice for businesses looking to improve customer support, automate sales processes, or engage users in a personalized manner.

SayOne Technologies is particularly suited for small to mid-sized businesses looking for robust yet affordable chatbot development services.

Their team collaborates closely with clients to ensure the chatbot solutions are tailored to specific business needs, delivering a high return on investment.

In addition to chatbot development, SayOne offers services in web development, mobile app development, and digital transformation, making them a comprehensive technology partner.

Logo of SayOne Technologies

$5,000+

$25 - $49/hr

50 - 249

Founded in 2011

Cochin, India

Code B's Rating
4.1/5
Clutch
4.5
Glassdoor
3.5
Google
4.1

73% would recommend to a friend

Service Lines

30%

Custom Software Development

25%

Mobile App Development

20%

E-Commerce Development

15%

AI Development

10%

Enterprise App Modernization

AI Expertise

34%

Natural Language Processing

33%

Chatbots & Conversational AI

33%

Machine Learning

RetailInformation technologyMediaBusiness servicesReal estate

Retail: 30%

Information technology: 20%

Media: 20%

Business services: 15%

Real estate: 15%

2. VT Netzwelt

Logo of VT Netzwelt

VT Netzwelt stands out as a premier technology solutions provider with extensive experience in chatbot development.

VT Netzwelt’s chatbots are known for their high level of customization and adaptability, capable of integrating with existing business systems such as CRMs, eCommerce platforms, and customer support tools.

With a strong commitment to innovation, VT Netzwelt is particularly suited for small to mid-sized businesses looking to leverage chatbot technology to enhance customer interaction and automate repetitive tasks.

Their approach involves detailed consultation to understand the business requirements, followed by the development of chatbots that align perfectly with the client's brand and customer service strategies.

They also offer end-to-end support from design to deployment, ensuring a smooth implementation process.

Logo of VT Netzwelt

$5,000+

$50 - $99/hr

50-249

Founded in 2013

Berlin, Germany +2

Code B's Rating
4.8/5
Clutch
5.0
Glassdoor
4.6
Google
4.8

89% would recommend to a friend

Service Lines

40%

E-Commerce Development

30%

Mobile App Development

15%

Custom Software Development

10%

Web Development

5%

Web Development

Programming & Scripting

40%

JavaScript

20%

Objective C

20%

PHP

15%

Swift

5%

Other programming & scripting languages

Consumer products & serviceseCommerceMedicalBusiness servicesRetail

Consumer products & services: 25%

eCommerce: 25%

Medical: 20%

Business services: 15%

Retail: 15%

Small Business (<$10M)Midmarket ($10M - $1B)Enterprise (>$1B)

Small Business (<$10M): 50%

Midmarket ($10M - $1B): 30%

Enterprise (>$1B): 20%

3. Code B

Logo Of Code B

Code B is a distinguished chatbot consulting company that stands out for its tailored solutions in AI-driven conversational experiences.

With a focus on crafting intelligent chatbots that cater to various industries, Code B’s offerings are designed to enhance customer service, streamline operations, and automate routine business processes.

The company's strength lies in its deep AI and machine learning expertise, ensuring its chatbots can manage complex interactions, provide personalized user experiences, and seamlessly integrate into existing platforms.

Code B’s chatbot solutions are ideal for small to mid-sized businesses looking to improve customer engagement and operational efficiency without the high costs typically associated with advanced technologies.

They also offer a wide array of services, including web and mobile development, enabling them to provide comprehensive digital transformation strategies.

Code B’s dedication to quality and user-focused design makes them a preferred partner for businesses seeking robust and scalable chatbot solutions.

Logo of Code B

$10,000+

< $25/hr

10-49

Founded in 2018

Mumbai, India

Code B's Rating
5/5
Clutch
4.9
Glassdoor
3.9
Google
5.0
Services Provided

20%

AI Development

20%

Blockchain

20%

Cloud Consulting & SI

20%

Custom Software Development

20%

Generative AI

AI Technologies & Models

25%

Hugging Face Bloom

25%

Open AI GPT-3

20%

Open AI Dall-E 2

20%

Stable Diffusion

10%

Facebook OPT

Financial serviceseCommerceAdvertising & marketingEducationOther industries

Financial services: 40%

eCommerce: 30%

Advertising & marketing: 10%

Education: 10%

Other industries: 10%

Midmarket ($10M - $1B)Small Business (<$10M)Enterprise (>$1B)

Midmarket ($10M - $1B): 50%

Small Business (<$10M): 40%

Enterprise (>$1B): 10%

Build Custom Chatbots
We provide unique solutions by building intelligent chatbots according to your business needs
SVG icon for chatbots

4. Softnotions Technologies

Logo of Softnotions Technologies

Softnotions Technologies excels in developing advanced chatbot solutions that utilize natural language processing (NLP) and machine learning to deliver exceptional user experiences.

Their chatbots are designed to handle complex queries and provide personalized responses, making them ideal for a variety of applications including customer support and sales automation.

Catering to small and mid-sized businesses, Softnotions offers cost-effective chatbot solutions that are tailored to meet specific business needs.

Their comprehensive services include not only chatbot development but also web and mobile app development, providing a holistic approach to digital transformation.

Logo of Softnotions Technologies

$5,000+

$25 - $49/hr

50-249

Founded in 2008

Kazhakkoottam, India +1

Code B's Rating
4.8/5
Clutch
5.0
Glassdoor
4.6
Google
4.8

91% would recommend to a friend

Services Provided

40%

Mobile App Development

30%

AI Development

30%

Custom Software Development

AI Expertise

40%

Cognitive Computing

40%

Machine Learning

10%

Chatbots & Conversational AI

10%

Robotics

Midmarket ($10M - $1B)Enterprise (>$1B) Small Business (<$10M)

Midmarket ($10M - $1B): 50%

Enterprise (>$1B) : 35%

Small Business (<$10M): 15%

5. SB Infowaves

Logo of SB Infowaves

SB Infowaves specializes in delivering high-quality chatbot solutions designed to enhance customer interactions and streamline business processes.

Their chatbots are built using advanced AI technologies to provide users with accurate and context-aware responses.

Suitable for small and mid-sized businesses, SB Infowaves offers affordable chatbot development services that are customized to fit specific business needs.

Their expertise extends beyond chatbots, encompassing web and mobile app development, which makes them a versatile partner for comprehensive digital solutions.

Logo of SB Infowaves

$5,000+

$25 - $49/hr

50 - 249

Founded in 2011

Kolkata, India +1

Code B's Rating
4.2/5
Clutch
4.8
Glassdoor
3.9
Google
4.2
Services Provided

25%

Mobile App Development

20%

AI Development

20%

Custom Software Development

20%

IoT Development

15%

Web Development

AI Expertise

25%

Chatbots & Conversational AI

25%

Computer Vision

25%

Machine Learning

25%

Natural Language Processing

Midmarket ($10M - $1B)Small Business (<$10M)Enterprise (>$1B)

Midmarket ($10M - $1B): 40%

Small Business (<$10M): 40%

Enterprise (>$1B): 20%

Schedule a call now
Develop intelligent chatbots with AI and NLP to enhance customer engagement and automate support

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6. Matrix Marketers

Logo of Matrix Marketers

Matrix Marketers is a prominent player in the chatbot development space, offering innovative solutions designed to improve customer engagement and automate routine tasks.

Their chatbots are built using the latest AI and machine learning technologies, ensuring they can handle complex queries and provide personalized user experiences.

The company caters to small and mid-sized businesses by offering scalable and cost-effective chatbot solutions.

Matrix Marketers work closely with clients to ensure that each chatbot is customized to meet specific business goals and operational needs.

Their services also include web and mobile app development, providing a comprehensive approach to digital solutions.

Logo of Matrix Marketers

$10,000+

$25 - $49/hr

50 - 249

Founded in 2009

New York +1

Code B's Rating
4.4/5
Clutch
5.0
Glassdoor
4.8
Trustpilot
4.3
Google
4.4

100% would recommend to a friend

Services Provided

25%

E-Commerce Development

25%

Mobile App Development

25%

Web Development

15%

AI Development

10%

Custom Software Development

AI Expertise

50%

Chatbots & Conversational AI

30%

Machine Learning

20%

Natural Language Processing

Small Business (<$10M)Midmarket ($10M - $1B)

Small Business (<$10M): 70%

Midmarket ($10M - $1B): 30%

7. Satva Softech

Logo of Satva Softech

Satva Softech is renowned for its expertise in developing custom chatbot solutions that leverage advanced AI and natural language processing.

Satva Softech’s solutions are suitable for integration across various platforms, including websites, social media, and messaging apps.

The company is particularly well-suited for small and mid-sized businesses, offering tailored chatbot solutions that are both cost-effective and scalable.

Satva Softech’s development process ensures that each chatbot aligns with the client's specific needs, and they offer additional services such as web and mobile app development to support broader digital transformation efforts.

Logo of Satva Softech

$10,000+

$25 - $49/hr

50 - 249

Founded in 2016

Stanmore, England +1

Code B's Rating
4.1/5
Clutch
5.0
Glassdoor
4.3
Trustpilot
4.0
Google
4.1
Service Lines

40%

Custom Software Development

30%

Mobile App Development

20%

IT Staff Augmentation

10%

AI Development

Programming & Scripting

40%

ASP.NET

30%

JavaScript

20%

C#

5%

PHP

5%

SQL

Information technologyeCommerceEducationFinancial servicesSupply Chain, Logistics, and Transport

Information technology: 50%

eCommerce: 20%

Education: 10%

Financial services: 10%

Supply Chain, Logistics, and Transport: 10%

Midmarket ($10M - $1B)Small Business (<$10M)Enterprise (>$1B)

Midmarket ($10M - $1B): 55%

Small Business (<$10M): 25%

Enterprise (>$1B): 20%

8. Durapid Technologies Private Limited

Logo of Durapid Technologies

Durapid Technologies Private Limited offers specialized chatbot development services that harness AI and machine learning to enhance business processes and customer interactions.

Durapid’s focus on innovation ensures that its chatbots deliver a high level of functionality and user engagement.

Durapid Technologies caters to small and mid-sized businesses by providing affordable and effective chatbot solutions.

Their development process includes thorough consultation to ensure that the chatbot meets the client’s specific requirements and business objectives.

Additionally, Durapid offers a range of IT services including software and web development, making them a versatile partner for various technology needs.

Logo of Durapid Technologies

$1,000+

< $25 / hr

50 - 249

Founded in 2018

Jaipur, India +1

Code B's Rating
4.2/5
Clutch
5.0
Glassdoor
3.9
Google
4.2

92% would recommend to a friend

Service Lines

40%

Custom Software Development

30%

Enterprise App Modernization

15%

Generative AI

10%

Mobile App Development

5%

Blockchain

No Code Development

40%

Webflow

35%

Appy Pie

25%

Nutshell

Midmarket ($10M - $1B)Small Business (<$10M)Enterprise (>$1B)

Midmarket ($10M - $1B): 35%%

Small Business (<$10M): 35%%

Enterprise (>$1B): 30%%

9. Datagrid Solutions

Logo of Datagrid Solutions

Datagrid Solutions excels in providing sophisticated chatbot development services that help businesses automate interactions and enhance customer engagement.

Their chatbots utilize advanced AI technologies to deliver intelligent, context-aware responses and integrate seamlessly with various business systems. Datagrid’s solutions are designed to support a range of business functions, from customer service to lead generation, making them a valuable asset for organizations looking to optimize their operations.

Datagrid Solutions is an excellent choice for small and mid-sized businesses due to their flexible pricing and commitment to delivering high-quality, scalable solutions.

In addition to chatbot development, Datagrid Solutions offers web and software development services.

Logo of Datagrid Solutions

$5,000+

$25 - $49/hr

50 - 249

Founded in 2015

Mumbai, India +1

Code B's Rating
4.6/5
Clutch
5.0
Glassdoor
4.7
Google
4.6

98% would recommend to a friend

Services Provided

20%

BI & Big Data Consulting & SI

20%

Cloud Consulting & SI

20%

Custom Software Development

20%

Mobile App Development

20%

UX/UI Design

Programming & Scripting

30%

PHP

30%

Python

20%

SQL

15%

Swift

5%

HTML5

Enterprise (>$1B)Midmarket ($10M - $1B)Small Business (<$10M)

Enterprise (>$1B): 40%%

Midmarket ($10M - $1B): 35%%

Small Business (<$10M): 25%%

Schedule a call now
Develop AI-driven chatbots for real-time user interaction, NLP processing, and seamless support

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10. Haptik

Logo of Haptik

Haptik is a global leader in conversational AI, specializing in chatbot development that transforms how businesses interact with customers.

Known for its robust AI-driven chatbots, Haptik provides end-to-end solutions that are built to automate customer service, marketing, and sales functions.

Their chatbots are designed to handle thousands of customer interactions simultaneously, delivering a seamless and efficient experience that helps businesses scale their operations.

Haptik's chatbots are suitable for enterprises and growing businesses that need to enhance their customer support capabilities while reducing operational costs.

Haptik’s strong focus on continuous learning and AI advancements ensures their chatbots stay at the forefront of innovation, providing an edge to businesses in highly competitive markets.

Logo of Haptik

Undisclosed

Undisclosed

10 - 49

Founded in 2013

Mumbai, India

Code B's Rating
4.5/5
Clutch
5.0
Glassdoor
4.1
Google
4.5

78% would recommend to a friend

Service Lines

10%

AI Development

90%

Other

AI Expertise

20%

Chatbots & Conversational AI

20%

Cognitive Computing

20%

Machine Learning

20%

Natural Language Processing

20%

Robotics

AI DevelopmentOther

AI Development: 10%

Other: 90%

11. Devstringx Technologies

Logo of Devstringx

Devstringx Technologies is a prominent IT services provider known for its expertise in chatbot development.

Their chatbots are equipped with advanced natural language processing (NLP) capabilities, making them adept at handling a wide array of customer interactions, from basic inquiries to complex support queries.

Devstringx is particularly well-suited for small and mid-sized businesses looking for robust chatbot solutions that can be customized to meet specific needs.

The company’s flexible approach allows clients to benefit from tailored chatbot development without the need for extensive resources.

Devstringx also provides other services, including software testing, web development, and AI consulting, offering clients a comprehensive suite of technology solutions.

Logo of Devstringx

$5,000+

Undisclosed

50 - 249

Founded in 2014

Noida, India

Code B's Rating
4.4/5
Clutch
4.8
Glassdoor
4.3
Trustpilot
3.0
Google
4.4

88% would recommend to a friend

Service Lines

35%

Custom Software Development

30%

Mobile App Development

15%

IT Staff Augmentation

10%

AI Development

10%

AR/VR Development

AR/VR Development Focus

40%

Unity

30%

Layar SDK

20%

Kudan

10%

Wikitude

Midmarket ($10M - $1B)Small Business (<$10M)Enterprise (>$1B)

Midmarket ($10M - $1B): 45%

Small Business (<$10M): 38%%

Enterprise (>$1B): 17%

12. Appventurez

Logo of Appventurez

Appventurez is an innovative development company known for its exceptional chatbot development services that cater to a diverse range of industries.

By integrating AI and machine learning, Appventurez crafts chatbots that deliver real-time, intelligent interactions, enhancing customer service and automating business operations.

Their expertise in chatbot development allows businesses to improve user engagement, reduce response times, and increase overall efficiency.

Appventurez offers customized chatbot solutions that are particularly advantageous for small and mid-sized businesses seeking to implement AI-driven automation at a reasonable cost.

Their team takes a client-centric approach, focusing on understanding specific business challenges and delivering chatbots that are not only effective but also scalable.

With additional capabilities in web and mobile app development, Appventurez is equipped to support businesses through comprehensive digital transformation.

Logo of Appventurez

$10,000+

$25 - $49/hr

50 - 249

Founded in 2018

Noida, India +1

Code B's Rating
4.3/5
Clutch
4.7
Glassdoor
3.9
Trustpilot
3.2
Google
4.3

73% would recommend to a friend

Services Provided

60%

Mobile App Development

15%

Custom Software Development

15%

Web Development

10%

AI Development

AI Technologies & Models

30%

Open AI Dall-E 2

25%

Hugging Face Bloom

25%

Stable Diffusion

20%

Open AI GPT-3

Small Business (<$10M)Midmarket ($10M - $1B)Enterprise (>$1B)

Small Business (<$10M): 60%

Midmarket ($10M - $1B): 30%

Enterprise (>$1B): 10%

Chatbot Deevlopment
Deploy intelligent chatbots with NLP and machine learning to automate client interactions
SVG icon for chatbots

13. DigiQT Technolabs

Logo of DigiQT

DigiQT Technolabs is a leading provider of chatbot development services, focusing on delivering intelligent, AI-powered chatbots that improve customer interaction and automate repetitive tasks.

DigiQT’s solutions are tailored to meet the specific needs of small to mid-sized businesses, offering chatbots that are both cost-effective and highly adaptable.

DigiQT Technolabs’ chatbots are built to handle a wide range of functionalities, from customer support to sales automation, providing businesses with the tools they need to stay competitive in today’s market.

Their commitment to quality and affordability makes them an ideal choice for businesses looking to leverage AI without breaking the bank.

In addition to chatbots, DigiQT also offers software development and web design services, helping clients achieve comprehensive digital transformation.

Logo of DigiQT

$1,000+

< $25 / hr

10 - 49

Founded in 2019

Ahmedabad, India +1

Code B's Rating
4.3/5
Clutch
4.8
Glassdoor
4.6
Google
4.3

100% would recommend to a friend

Services Provided

30%

Custom Software Development

30%

Generative AI

20%

AI Consulting

20%

AI Development

Frameworks and CMS

40%

Django

30%

NodeJS

30%

React

Midmarket ($10M - $1B)Small Business (<$10M)Enterprise (>$1B)

Midmarket ($10M - $1B): 50%

Small Business (<$10M): 40%

Enterprise (>$1B): 10%

14. Mindstack Technologies

Logo of Mindstack Technologies

Mindstack Technologies is renowned for its innovative chatbot development services that cater to various industries.

Their chatbots are known for their high adaptability, scalability, and ability to integrate smoothly with existing systems, making them ideal for businesses seeking to enhance efficiency.

Mindstack Technologies’ chatbot solutions are highly suited for small and mid-sized businesses due to their flexibility and affordability.

They focus on delivering chatbots that are easy to manage and designed to meet specific client needs. In addition to chatbot development, Mindstack offers a range of services, including web and mobile app development, ensuring clients receive a comprehensive digital strategy tailored to their business objectives.

Logo of Mindstack Technologies

$25,000+

$25 - $49 / hr

50 - 249

Founded in 2015

Mangaluru, India

Code B's Rating
4.7/5
Clutch
5.0
Glassdoor
4.1
Google
4.7
Service Lines

30%

Custom Software Development

30%

Mobile App Development

30%

Web Development

10%

AI Development

Frameworks and CMS

25%

Flutter

25%

React

20%

NodeJS

20%

Spring MVC

10%

WordPress CMS

Financial ServicesInformation technologyBusiness services

Financial Services: 50%

Information technology: 30%

Business services: 20%

15. M-Connect Media

Logo of M-Connect Media

M-Connect Media specializes in developing intelligent chatbots that enhance customer engagement and streamline business operations.

Their focus on creating chatbots that are user-friendly and efficient makes them a preferred choice for small and mid-sized businesses seeking to automate their customer service processes.

M-Connect Media’s expertise extends beyond chatbot development to include eCommerce solutions, web development, and digital marketing, providing clients with a well-rounded approach to improving their digital presence.

Their chatbot solutions are particularly beneficial for businesses in the retail and eCommerce sectors, offering a cost-effective way to boost customer satisfaction and sales.

Logo of M-Connect Media

$5,000+

$25 - $49 / hr

50 - 249

Founded in 2009

Ahmedabad, India

Code B's Rating
4.1/5
Clutch
5.0
Glassdoor
3.0
Google
4.1

36% would recommend to a friend

Service Lines

32%

E-Commerce Development

29%

Mobile App Development

15%

Custom Software Development

14%

AI Development

10%

AR/VR Development

AI Expertise

25%

Machine Learning

20%

Chatbots & Conversational AI

20%

Cognitive Computing

20%

Natural Language Processing

15%

Robotics

Small Business (<$10M)Midmarket ($10M - $1B)Enterprise (>$1B)

Small Business (<$10M): 50%

Midmarket ($10M - $1B): 30%

Enterprise (>$1B): 20%

Estimated Cost Breakdown For Making A Chatbot

  1. Basic Chatbots:

    • Cost: $500 - $2,000
    • Features: Basic rule-based responses, simple integrations, and limited customization. Suitable for small businesses and startups needing basic customer interaction.

  2. Intermediate Chatbots:

    • Cost: $2,000 - $10,000
    • Features: NLP capabilities, more complex logic, integration with APIs, databases, and multiple platforms. Suitable for mid-sized businesses looking to automate customer service or lead generation.

  3. Advanced AI-Powered Chatbots:

    • Cost: $10,000 - $30,000+
    • Features: Advanced AI, machine learning, predictive analytics, multi-language support, deep integration with business systems, and enhanced security features. Suitable for enterprises needing intelligent automation and data-driven decision-making.

Additional Costs

  • Hosting and Cloud Services: Depending on the server requirements, hosting fees could add $20 - $100 per month.
  • Third-Party Integrations: APIs, CRM, and payment gateways may have subscription costs that add to the overall expense.
  • Maintenance and Updates: Ongoing costs can range from $100 to $1,000 per month based on the complexity and required support.

Also, get to know the costs required for making:

Conclusion

Successful chatbot development requires a multidisciplinary approach, incorporating insights from linguistics, psychology, and software engineering.

Chatbot development firms will become more and more important as the need for conversational AI grows. They will be at the forefront of improving user interactions, incorporating chatbots into new apps, and tackling the ever-changing communication technology issues.

To fully use chatbots and influence the direction of digital engagement, their capacity to provide intelligent and flexible solutions will be essential.

FAQs

What makes Indian chatbot developers stand out?
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Are Indian chatbot development companies familiar with global compliance standards?
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Do Indian chatbot developers offer multilingual solutions?
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Are Indian chatbot developers experienced in integrating with third-party systems?
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Do Indian companies provide chatbot analytics and insights?
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